Is Charter Down? Current Status, Outage Reports & User Feedback

Operational Last checked: 8 minutes ago

User Reports (Last 12 Hours)

Incident History

Resolved Incidents

We have detected a potential outage for Charter.
Started: 2025-05-20 08:39 Resolved: 2025-05-20 09:03

We have detected a potential outage for Charter.
Started: 2025-05-20 01:40 Resolved: 2025-05-20 03:31

We have detected a potential outage for Charter.
Started: 2025-05-19 21:16 Resolved: 2025-05-19 21:40

Frequently Asked Questions

Check Charter's service status page or use the Spectrum app to view current service information.

Service quality can be impacted by network maintenance, weather conditions, equipment issues, or infrastructure updates.

Restart your equipment, verify connections, check account status, or use Charter's troubleshooting resources.

Access Charter's Support Center, online chat, phone support, or schedule service through official channels.

Charter conducts maintenance during off-peak hours and notifies customers through their preferred contact methods.

About Charter

Charter Communications is a telecommunications company operating under the Spectrum brand, providing internet, television, voice, and mobile services to residential and business customers across the United States. The company delivers high-speed internet through its hybrid fiber-coaxial network infrastructure, television entertainment including hundreds of channels and on-demand content, voice services with features like unlimited nationwide calling, and mobile phone service as an MVNO on Verizon's network. Residential customers subscribe to Charter's Spectrum-branded services for home connectivity and entertainment, often combining internet, TV, and voice in bundled packages for convenience and value. Small and medium businesses implement Spectrum Business solutions for dedicated internet access, phone systems with advanced calling features, and custom TV packages for customer areas. Enterprise organizations utilize Charter's Spectrum Enterprise division for fiber connectivity, wide-area networks, and managed services requiring high reliability and dedicated support. Educational institutions and healthcare facilities leverage Charter's specialized solutions designed for their unique connectivity and compliance requirements. Users may experience various types of service disruptions with Charter's services, including temporary internet outages affecting specific service areas, intermittent connectivity requiring equipment restarts, or reduced speeds during periods of high network congestion. Television services might encounter temporary disruptions affecting channel availability, program guide accuracy, or on-demand content access. Voice services could experience call quality issues or feature limitations during system updates. Business customers might face temporary access restrictions to account management portals during maintenance windows. During severe weather events or physical infrastructure damage, services might experience extended disruptions until repairs can be completed. Equipment-related issues like modem connectivity problems or set-top box performance might require device replacement or firmware updates to resolve.
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