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Is Telstra Down? Current Status, Outage Reports & User Feedback

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User Reports (Last 12 Hours)

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Frequently Asked Questions

Login issues may be caused by incorrect username or password, session timeouts, or account verification problems. Try resetting your password or accessing your account from a different browser.

Telstra services may be impacted by network maintenance, signal disruptions, or app errors. Restart your device, check your network settings, or try again later.

If you're unable to make calls, browse the web, or access Telstra services, it may be a network-related issue. Check online to see if other users are reporting similar problems.

Mobile data issues may occur due to network congestion, incorrect APN settings, or an expired plan. Restart your phone and ensure your plan is active.

You can search online forums or community pages to see if other Telstra customers are reporting problems at the same time.

Slow internet can be caused by network congestion, modem/router issues, or interference. Try restarting your modem or limiting the number of connected devices.

If Telstra services aren’t loading, it may be due to cache corruption, outdated software, or connectivity issues. Try clearing your browser cache or updating the Telstra app.

App problems may be caused by outdated versions, server sync errors, or device compatibility issues. Update the app or reinstall it to resolve most issues.

SMS issues may happen due to message center configuration errors, poor signal, or account restrictions. Restart your phone and check your SMS settings.

Local service unavailability may occur due to tower maintenance, natural disruptions, or network congestion. Try switching locations or contacting support for more details.

Frequent disconnections may be caused by router issues, signal drops, or temporary network fluctuations. Check your hardware connections and restart your router.

Notification issues may stem from disabled permissions, spam filtering, or outdated contact details. Verify your account settings and check your spam folder.

Incident History

Resolved Incidents

We have detected a potential outage for Telstra.
Started: 2025-07-05 12:25 Resolved: 2025-07-05 12:39

We have detected a potential outage for Telstra.
Started: 2025-07-05 09:33 Resolved: 2025-07-05 09:50

We have detected a potential outage for Telstra.
Started: 2025-07-05 07:30 Resolved: 2025-07-05 07:39

We have detected a potential outage for Telstra.
Started: 2025-07-05 06:40 Resolved: 2025-07-05 06:50

We have detected a potential outage for Telstra.
Started: 2025-07-05 05:49 Resolved: 2025-07-05 06:04

About Telstra

Telstra is Australia’s largest telecommunications and technology company, providing mobile, broadband, landline, and enterprise network services to millions of customers nationwide. Individuals, businesses, and government organizations rely on Telstra for high-speed internet, 4G/5G mobile connectivity, cloud solutions, and digital infrastructure. With a wide network footprint, Telstra offers services through its website, mobile apps, retail stores, and enterprise support channels, making it a cornerstone of Australian communication and connectivity.

Users may encounter a range of issues when using Telstra services, including:

  • Mobile or broadband connectivity problems
  • Login issues with the Telstra app or online account
  • Outages affecting landline or internet services
  • Delays in SMS or call failures
  • Billing system errors or inability to view account details

These issues often prompt search queries such as “Why is Telstra not working today?”, “Is Telstra down right now?”, or “How to fix Telstra login issues.”

Service disruptions can result from network maintenance, localized infrastructure damage (e.g., due to storms or construction), software updates, or unexpected system outages. Regional issues can significantly affect mobile towers, internet routing, or data center availability.

Use this page to check Telstra’s current status and understand possible issues affecting your mobile, internet, or account services.

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