Privacy Policy

1. Information We Collect

Personal Data

When you register for an account or subscribe to notifications, we may collect the following types of personal information:

• Email address
• First and last name
• Username and password

Usage Data

We automatically collect certain information when you visit, use, or navigate our website. This information may include:

• Device and browser information
• IP address
• Pages you visit on our site
• Time and date of your visit
• Time spent on pages
• Referring website or source
• Service status reports submitted by you

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes, including:

• To provide and maintain our service
• To notify you about service outages and incidents
• To respond to your inquiries and requests
• To improve our website and user experience
• To analyze trends and better understand how users interact with our platform
• To detect, prevent, and address technical issues
• To comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors and service providers that perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where we are legally required to do so.

4. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us as described in the "Contact Us" section below.

8. Children's Information

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us via our Contact Page.