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Is T-Mobile Down? Current Status, Outage Reports & User Feedback

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User Reports (Last 12 Hours)

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Frequently Asked Questions

Signal issues may be caused by coverage limitations, network equipment problems, or device configuration. Try toggling airplane mode on and off to reset your connection, check T-Mobile's coverage map for service availability in your area, and ensure your device's preferred network settings are set to automatic selection.

Call functionality issues can result from network congestion, account status problems, or device settings. Verify your account is active without any payment holds, restart your device completely to refresh network connections, and try enabling WiFi calling if available in an area with poor cellular coverage.

Data connectivity problems may be caused by network congestion, data plan limitations, or tower maintenance. Check if you've reached data speed throttling thresholds on your plan, try resetting your network settings on your device, and verify your APN settings are correctly configured for T-Mobile data.

Digital service issues can stem from authentication problems, maintenance periods, or resource limitations. Try clearing your browser cache if using the website, ensure your app is updated to the latest version, and attempt to access your account through a different channel (app vs. website) to isolate the problem.

Messaging issues may be caused by network congestion, message center problems, or device settings. Try restarting your device to refresh connections to messaging servers, verify the recipient's number is correct and their service is active, and check if you're in an area with weak signal which can delay message processing.

5G connectivity issues can result from device compatibility limitations, software configuration, or network optimization. Verify your device is 5G capable and compatible with T-Mobile's 5G bands, ensure your device software is updated to the latest version, and check if your specific plan includes 5G access as some legacy plans may not.

Call stability issues may be caused by coverage transitions, network handoff problems, or equipment limitations. Try staying stationary during important calls if you're in an area with variable coverage, enable WiFi calling if available to supplement cellular coverage, and check if your device has any known issues with call stability that might be addressed with software updates.

Voicemail access problems can stem from setup inconsistencies, network connectivity issues, or system outages. Verify your voicemail box is properly set up by dialing your carrier's voicemail access number (typically *86 for T-Mobile), check if you can access voicemail through the T-Mobile app as an alternative, and ensure your phone's voicemail settings are correctly configured.

Incident History

Resolved Incidents

We have detected a potential outage for T-Mobile.
Started: 2025-07-05 12:58 Resolved: 2025-07-05 13:13

We have detected a potential outage for T-Mobile.
Started: 2025-07-05 11:18 Resolved: 2025-07-05 11:30

We have detected a potential outage for T-Mobile.
Started: 2025-07-05 10:56 Resolved: 2025-07-05 11:05

We have detected a potential outage for T-Mobile.
Started: 2025-07-05 06:08 Resolved: 2025-07-05 06:21

About T-Mobile

T-Mobile is a telecommunications provider offering cellular voice, messaging, and data services across nationwide networks. The company's infrastructure supports mobile communications through 4G LTE and 5G technologies, providing subscribers with connectivity for smartphones, tablets, IoT devices, and mobile hotspots, along with additional services including international roaming, family plans, and device insurance.

Individual consumers use T-Mobile for personal communication needs, including calls, texts, and mobile internet access for everyday activities like social media, navigation, and media streaming. Business customers rely on T-Mobile for employee communication, mobile workforce management, and IoT implementations like fleet tracking or remote monitoring. First responders and essential services benefit from T-Mobile's priority access during emergencies, while rural communities increasingly depend on T-Mobile's expanding coverage for basic connectivity in previously underserved areas.

Subscribers may experience various types of issues when using T-Mobile services, including temporary coverage gaps in specific geographic locations, reduced data speeds during network congestion periods, or intermittent call quality issues. Text message delivery might occasionally be delayed, particularly during high-volume messaging events. Account management services through the website or mobile app might experience authentication problems or display outdated information during system updates. Data-intensive applications might perform inconsistently in areas transitioning between different network technologies, and international roaming connections can sometimes require manual network selection or experience unexpected limitations based on local partner networks.

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