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Is MongoDB Atlas Down? Current Status, Outage Reports & User Feedback

Potential Outage Last checked: 14 minutes ago

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Frequently Asked Questions

Access issues may be caused by authentication problems, browser compatibility, or service disruptions. Try clearing your browser cache, verify your MongoDB account credentials, and check the MongoDB Atlas status page for any reported incidents.

Connection timeouts can result from network restrictions, IP whitelist issues, or service disruptions. Verify your IP address is added to the Atlas cluster's IP whitelist, check if your network allows outbound connections on MongoDB's required ports, and examine your connection string for any formatting errors.

Performance degradation may be caused by query inefficiency, resource constraints, or service disruptions. Check your database metrics in the Atlas dashboard for unusual patterns, verify your indexes are properly configured for your queries, and consider upgrading your cluster tier if consistently hitting performance limits.

Connection refusal errors typically indicate networking problems, authentication issues, or service disruptions. Verify your connection string contains the correct cluster address and credentials, check if your drivers and tools are compatible with your Atlas MongoDB version, and verify network routes to the Atlas servers are open.

Backup issues can stem from storage limitations, permission problems, or service disruptions. Check your backup configuration in the Atlas dashboard, verify your project has necessary permissions for backups, and examine any error messages in the backup history section.

Resource alerts typically indicate your workload is approaching cluster capacity limits. Review your database operations and query patterns for optimization opportunities, consider enabling additional performance features like sharding, and evaluate if your cluster tier needs upgrading to handle your workload.

Cluster management issues may be caused by permission restrictions, billing problems, or service disruptions. Verify your account has appropriate roles and permissions for cluster management, check your organization's billing status, and examine any specific error messages during the creation or modification process.

Migration failures can result from connectivity problems, data format incompatibilities, or service limitations. Check network connectivity between source and destination, verify your data structure is compatible with the target Atlas version, and consider breaking large migrations into smaller batches to reduce timeout risks.

Incident History

Current Incidents

MongoDB Atlas Potential Outage

Potential Outage

Started: 2025-07-05 12:58

We have detected a potential outage for MongoDB Atlas.

MongoDB Atlas Potential Outage

Potential Outage

Started: 2025-07-05 10:56

We have detected a potential outage for MongoDB Atlas.

Resolved Incidents

We have detected a potential outage for MongoDB Atlas.
Started: 2025-07-05 09:18 Resolved: 2025-07-05 09:37

We have detected a potential outage for MongoDB Atlas.
Started: 2025-07-05 08:39 Resolved: 2025-07-05 08:54

We have detected a potential outage for MongoDB Atlas.
Started: 2025-07-05 06:08 Resolved: 2025-07-05 06:21

We have detected a potential outage for MongoDB Atlas.
Started: 2025-07-05 03:33 Resolved: 2025-07-05 03:44

We have detected a potential outage for MongoDB Atlas.
Started: 2025-07-04 21:54 Resolved: 2025-07-05 03:44

About MongoDB Atlas

MongoDB Atlas is a cloud database service that provides a fully managed solution for deploying, operating, and scaling MongoDB databases across major cloud providers. The platform automates infrastructure provisioning, setup, and maintenance tasks including backups, security patching, and scaling operations, while offering features for data visualization, performance optimization, search capabilities, and data federation across different data sources, all accessible through a unified management interface.

Developers use MongoDB Atlas to quickly provision databases for applications without managing infrastructure, taking advantage of features like automatic scaling and database deployment across multiple regions for improved availability. Startups implement Atlas to minimize operational overhead while maintaining the flexibility to grow their database resources in response to user demand. Enterprise organizations leverage Atlas's security features including network isolation, encryption, and access controls to meet compliance requirements, while data teams utilize MongoDB Atlas's analytics and visualization capabilities to gain insights from their operational data without complex extract-transform-load processes.

Users may encounter various types of disruptions when using MongoDB Atlas, including temporary performance fluctuations during automatic scaling events, occasional connection interruptions during database maintenance operations, or brief delays in backup availability after scheduled backup windows. Database migration between regions or cloud providers might experience extended completion times for very large datasets. Security configuration changes could sometimes require connection string updates in application code. Query performance might degrade temporarily while indexes are being built or during peak usage periods without adequate scaling. During cloud provider maintenance, users might notice slightly increased latency for specific operations or temporary limitations on certain administrative actions in the management console.

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