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Is Akamai Down? Current Status, Outage Reports & User Feedback

Operational Last checked: 2025-05-18 04:57

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Frequently Asked Questions

503 errors typically indicate that origin servers cannot handle requests or Akamai's edge network is experiencing issues. This can happen during high traffic events, DDoS attacks, or origin server problems. Try accessing the site again after a few minutes, use a different browser, or check if alternative access methods are available.

Performance issues may be caused by routing problems, edge server availability, or origin connectivity issues. Try clearing your browser cache, access from a different network connection if possible, and check if the slowness affects all websites or just specific ones using Akamai services.

Access denial errors can result from security policy restrictions, IP reputation issues, or misconfigured access controls. Verify you're not using a VPN or proxy that might be blocked, check if your IP address region is restricted for the content, and try accessing from a different network if possible.

Media loading issues may be caused by caching problems, content delivery optimization failures, or service disruptions. Try refreshing the page, clearing your browser cache, and checking if the problem affects all media or just specific types (images, videos, etc.).

Intermittent access issues can stem from routing instability, DNS resolution problems, or regional service disruptions. Try using a different DNS resolver, check if the issues follow a pattern related to time of day or specific operations, and verify if the problem affects all devices on your network.

SSL/TLS certificate issues may be caused by certificate deployment problems, trust chain issues, or service disruptions. Verify your system time is accurate (incorrect time can cause certificate validation failures), check if your browser or operating system needs updating, and try accessing the site from a different browser.

Redirect loops typically indicate configuration problems with the site's routing or security policies. Try clearing your browser cookies specifically for the affected site, use an incognito/private browsing window, and check if the issue persists across different browsers or devices.

Download issues can result from network instability, edge server problems, or service disruptions. Try using a download manager that supports resumable downloads, attempt the download during off-peak hours, and verify your network connection is stable throughout the download process.

Incident History

No incidents reported for this service.

About Akamai

Akamai is a content delivery network (CDN) and cloud security provider that accelerates and protects websites, mobile applications, and APIs through a global network of distributed servers. The platform optimizes content delivery by caching and serving data from edge locations closer to end users, while also offering security solutions including DDoS protection, web application firewalls, and bot management to safeguard digital assets from various online threats.

Website operators use Akamai to improve page load times and user experience by distributing static content through the CDN's global network, reducing origin server load during traffic spikes. E-commerce businesses rely on Akamai's security features to protect customer data and maintain site availability during high-volume shopping events. Media companies leverage Akamai for reliable delivery of streaming video content with minimal buffering, while enterprise organizations implement Akamai's zero trust security solutions to control access to internal applications and protect against data breaches.

Users may encounter various types of issues when using Akamai services, including temporary cache inconsistencies after configuration changes, occasional DNS propagation delays when updating settings, or brief performance variations during network optimizations. Edge server availability in specific regions might occasionally affect content delivery performance to those areas. API rate limiting could impact high-volume automated operations, particularly when managing configurations through Akamai's control interfaces. During major internet infrastructure events, users might experience routing changes as traffic is automatically directed around affected areas. Configuration changes to security rules or caching policies might require time to propagate fully across Akamai's distributed network.

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