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Is IBM Cloud Down? Current Status, Outage Reports & User Feedback

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Frequently Asked Questions

Access issues may be caused by authentication problems, browser compatibility, or service disruptions. Try clearing your browser cache, updating your browser, or using IBM Cloud's alternative access methods such as the CLI or API to determine if the issue is specific to the web interface.

Kubernetes issues can result from infrastructure problems, networking issues, or cluster configuration errors. Check the IBM Cloud status page for service availability, verify your cluster's master and worker node status, and examine cluster events for any warnings or errors that might explain the unavailability.

These errors typically indicate temporary service unavailability due to maintenance, capacity issues, or infrastructure problems. Check the IBM Cloud status page for any announced maintenance or incidents, try accessing the service after a few minutes, or check if alternative regions are available for your workload.

Serverless function issues may occur due to code errors, timeout limits, or platform disruptions. Verify your function's code is executing correctly, check if you're exceeding memory or timeout limits, and examine function logs for any specific error messages that could point to the root cause.

Provisioning failures may be caused by quota limitations, payment issues, or service availability problems. Check your account's resource quotas and billing status, verify the service is available in your region, and examine any error messages during the provisioning process for specific guidance.

Database issues can stem from connection limits, network problems, or service disruptions. Check your database instance's status in the IBM Cloud console, verify your connection string and credentials, and examine database logs for any errors that might explain performance degradation.

API reliability issues may be caused by rate limiting, authentication problems, or service degradation. Implement retry logic with exponential backoff in your applications, verify your API keys and tokens are valid, and check the IBM Cloud status page for any reported API availability issues.

VM connectivity problems can result from network configuration, security groups, or infrastructure issues. Check your instance's status in the IBM Cloud console, verify security group rules allow your traffic, and try accessing the instance through the provided web-based console if SSH/RDP access is failing.

Incident History

Resolved Incidents

We have detected a potential outage for IBM Cloud.
Started: 2025-07-05 09:20 Resolved: 2025-07-05 09:39

We have detected a potential outage for IBM Cloud.
Started: 2025-07-04 13:00 Resolved: 2025-07-04 13:20

We have detected a potential outage for IBM Cloud.
Started: 2025-07-04 11:31 Resolved: 2025-07-04 11:42

About IBM Cloud

IBM Cloud is an integrated platform offering compute, storage, networking, analytics, and artificial intelligence services across public, private, and hybrid cloud environments. The platform provides infrastructure as a service, platform as a service, and software as a service options, with specialized capabilities in enterprise workloads, secured dedicated deployments, and industry-specific solutions powered by technologies like Watson AI and blockchain.

Enterprise organizations use IBM Cloud to modernize legacy applications and build new cloud-native solutions, taking advantage of its hybrid deployment options to integrate with existing on-premises infrastructure. Developers implement IBM Cloud's serverless computing, containers, and microservices architectures for building scalable applications with consistent deployment across environments. Data science teams leverage Watson AI services and analytics tools for machine learning, natural language processing, and business intelligence, while regulated industries like healthcare and financial services utilize IBM Cloud's compliance-focused infrastructure and security services to meet stringent data protection requirements.

Users may experience various types of issues when using IBM Cloud, including temporary console access delays during identity service updates, occasional resource provisioning queues during peak demand periods, or intermittent connectivity fluctuations between integration points in complex hybrid architectures. API rate limiting might affect high-volume automated operations, while service-specific maintenance windows could temporarily impact availability for particular components. Complex permission structures might occasionally require troubleshooting for users across enterprise identity systems, and cross-region operations might experience latency variations based on global network conditions. During infrastructure updates, users might encounter brief delays in monitoring data collection or temporary feature limitations that resolve as updates complete their propagation across the platform.

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