Is Viki Down? Current Status, Outage Reports & User Feedback

Operational Last checked: 2 minutes ago

User Reports (Last 12 Hours)

Incident History

Resolved Incidents

We have detected a potential outage for Viki.
Started: 2025-05-20 05:25 Resolved: 2025-05-20 05:40

We have detected a potential outage for Viki.
Started: 2025-05-19 20:19 Resolved: 2025-05-19 20:36

We have detected a potential outage for Viki.
Started: 2025-05-19 16:05 Resolved: 2025-05-19 16:24

Frequently Asked Questions

Visit Viki's status page or help center to view current platform performance and service updates.

Streaming quality can be impacted by internet connection, server load, or content delivery network performance.

Clear app cache, check internet speed, adjust video quality settings, or try different browsers.

Content availability depends on licensing agreements, regional restrictions, and platform maintenance schedules.

Platform updates are typically scheduled during low-traffic periods with notifications to users.

Buffering or loading issues can occur due to slow internet speeds, network congestion, or temporary service disruptions. Check your internet connection speed, try streaming during off-peak hours, or contact Viki support.

Playback errors may be caused by network problems, device compatibility issues, or temporary service disruptions. Try restarting the app, clearing the cache, or using a different device or browser.

Feature or content unavailability may result from regional restrictions, licensing agreements, or temporary service disruptions. Check your account settings, verify regional availability, or contact Viki support for assistance.

About Viki

Viki (Rakuten Viki) is a global streaming platform specializing in Asian entertainment content, particularly Korean, Chinese, Taiwanese, and Japanese dramas, movies, and variety shows. The service features community-powered subtitles in multiple languages, allowing viewers worldwide to access Asian content with translations created by volunteer fans, alongside professional subtitles for premium content. International fans of Asian entertainment use Viki to watch current and classic dramas shortly after their original broadcast, with subtitles available in numerous languages beyond the typical English offerings of other platforms. Language learners leverage the service as a learning tool, utilizing dual-subtitle options and vocabulary features on selected content to improve language skills while enjoying entertainment. Content creators and translators participate in Viki's community subtitling program, contributing translations to make shows accessible to global audiences, while earning recognition and benefits within the platform's community ecosystem. Users may encounter various types of issues when using Viki, including video buffering during peak viewing times, temporary playback errors when starting episodes, or quality reduction on slower internet connections. Subtitle synchronization problems might occasionally affect viewing experience, particularly for community-contributed translations of newer content. Regional licensing restrictions can limit content availability in certain countries, while app performance may vary across different devices, with smart TV applications sometimes offering fewer features than mobile or web versions. Authentication issues might temporarily prevent account access, especially after password changes or when switching between devices. During popular drama releases, users might experience platform slowdowns or delayed availability of new episodes as subtitle teams work to provide translations.
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