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Is Amazon Prime Video Down? Current Status, Outage Reports & User Feedback

Potential Outage Last checked: 17 minutes ago

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Frequently Asked Questions

Login issues may be caused by incorrect credentials, expired sessions, or problems with your Amazon account. Try resetting your password or logging in through a different device or browser.

Amazon Prime Video may not function properly due to temporary server issues, outdated apps, or a weak internet connection. Restarting the app or device and checking for updates may resolve the problem.

If Prime Video isn’t loading or playing content, it could be due to a service disruption or network issue. Try using another device or searching online to see if others are experiencing similar problems.

Playback issues may occur when your internet connection is unstable, your app is outdated, or there’s a problem with digital rights. Try rebooting your device or checking for app updates.

You can check if Prime Video is having problems by searching online or checking forums where users report technical difficulties.

Buffering can occur when your internet speed is too slow or unstable for streaming. Try lowering the video quality or switching to a stronger network connection.

Loading issues may be caused by browser extensions, corrupted cache, or outdated app versions. Clear your cache or reinstall the app to fix the issue.

Audio sync issues can happen due to device lag, streaming errors, or HDMI conflicts. Restart your device and try reconnecting any external displays or speakers.

Download problems may be caused by limited storage, device restrictions, or regional availability. Make sure your device has enough space and that the content is eligible for download.

A black screen can occur due to display compatibility issues, app crashes, or playback errors. Restarting the device or reinstalling the app may help.

Repeated logouts may be triggered by conflicting devices, security settings, or account sync issues. Check your login history and make sure no other device is forcing a session reset.

Subtitles may not appear if the feature is turned off, the selected language isn't available, or there’s a playback glitch. Enable subtitles from the player settings or try restarting the video.

Incident History

Current Incidents

Amazon Prime Video Potential Outage

Potential Outage

Started: 2025-06-07 05:50

We have detected a potential outage for Amazon Prime Video.

Resolved Incidents

We have detected a potential outage for Amazon Prime Video.
Started: 2025-06-06 23:46 Resolved: 2025-06-07 01:07

We have detected a potential outage for Amazon Prime Video.
Started: 2025-06-06 19:44 Resolved: 2025-06-06 20:38

We have detected a potential outage for Amazon Prime Video.
Started: 2025-06-06 14:08 Resolved: 2025-06-06 14:47

About Amazon Prime Video

Amazon Prime Video is a subscription-based streaming service that offers a wide selection of movies, TV shows, documentaries, and Amazon Originals. It’s widely used by individuals and families who want on-demand entertainment across devices including smart TVs, mobile apps, streaming sticks, game consoles, and web browsers. Prime Video supports features such as offline downloads, 4K and HDR playback, X-Ray for behind-the-scenes content, and parental controls—making it a flexible and feature-rich platform for all types of viewers.

Users may experience a variety of technical issues when using Prime Video, including:

  • Login problems or issues accessing their Amazon account
  • Playback errors, such as buffering, freezing, or video not loading
  • Poor streaming quality or resolution downgrades
  • App crashes or trouble navigating menus on certain devices
  • Audio syncing issues or missing subtitles

These problems often lead to search queries like “Why is Amazon Prime Video not working today?”, “Is Prime Video down right now?”, or “How to fix Prime Video playback issues.”

Outages and service disruptions can occur due to high server demand, scheduled maintenance, regional internet problems, or bugs in the app or device firmware. Since Prime Video is part of the larger Amazon ecosystem, issues with Amazon Web Services (AWS) may also cause interruptions. For alternative streaming options, users might consider platforms like Netflix or Hulu.

Use this page to check Amazon Prime Video’s current status and understand potential issues affecting your streaming experience.

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