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Is Rackspace Down? Current Status, Outage Reports & User Feedback

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User Reports (Last 12 Hours)

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Frequently Asked Questions

Access issues may be caused by authentication problems, account status, or service disruptions. Verify your login credentials are correct, check if your account requires multi-factor authentication, and try clearing your browser cache or using incognito mode.

Server connectivity issues can result from network problems, server status, or infrastructure disruptions. Check your server's status in the control panel, verify network and firewall configurations, and try accessing through Rackspace's emergency console if remote access is failing.

Email functionality issues may be caused by configuration problems, account limitations, or service disruptions. Verify your email client settings are correct, check if you've reached storage or sending limits, and examine specific error messages for troubleshooting guidance.

Database performance issues can stem from resource constraints, configuration problems, or service disruptions. Check your database's resource utilization, verify connection limits haven't been exceeded, and examine query performance for potential optimization opportunities.

Provisioning failures may be caused by quota limitations, payment issues, or service availability problems. Verify your account's resource limits, check billing status, and examine any error messages provided during the provisioning process.

Network performance problems can result from routing issues, resource contention, or infrastructure disruptions. Try running network diagnostics from your servers, check if performance varies by time of day or traffic patterns, and verify your network configuration is optimized for your workload.

Backup issues may be caused by storage limitations, configuration problems, or service disruptions. Check your backup configuration and schedule, verify sufficient storage space is available, and examine backup logs for specific error messages.

Billing discrepancies can result from resource utilization changes, service modifications, or reporting delays. Review your resource usage in the control panel, check for any recently added services or upgraded resources, and verify the billing period matches your expectation.

Incident History

Resolved Incidents

We have detected a potential outage for Rackspace.
Started: 2025-07-05 13:15 Resolved: 2025-07-05 13:35

We have detected a potential outage for Rackspace.
Started: 2025-07-05 12:29 Resolved: 2025-07-05 12:42

We have detected a potential outage for Rackspace.
Started: 2025-07-05 11:19 Resolved: 2025-07-05 11:44

We have detected a potential outage for Rackspace.
Started: 2025-07-05 10:11 Resolved: 2025-07-05 10:29

We have detected a potential outage for Rackspace.
Started: 2025-07-05 09:20 Resolved: 2025-07-05 09:39

We have detected a potential outage for Rackspace.
Started: 2025-07-05 06:53 Resolved: 2025-07-05 09:39

We have detected a potential outage for Rackspace.
Started: 2025-07-05 05:40 Resolved: 2025-07-05 05:54

We have detected a potential outage for Rackspace.
Started: 2025-07-05 03:34 Resolved: 2025-07-05 03:45

About Rackspace

Rackspace Technology is a managed cloud computing company that provides infrastructure, application, and security services across multiple cloud platforms including AWS, Microsoft Azure, Google Cloud, and its own private cloud. The company offers managed hosting, professional services, application services, and security solutions, enabling organizations to design, build, manage, and optimize their cloud environments with expertise across various technologies and deployment models.

Enterprise organizations use Rackspace to migrate legacy applications to the cloud and manage complex multi-cloud environments, taking advantage of 24/7 operations support and security monitoring. E-commerce businesses implement Rackspace's managed hosting solutions for scalable, high-availability online storefronts with peak traffic management capabilities. Software-as-a-service companies leverage Rackspace's application management services to maintain their delivery infrastructure and optimize performance, while IT departments utilize Rackspace's professional services for cloud strategy development, architecture design, and implementation support across their technology portfolio.

Users may experience various types of disruptions when using Rackspace services, including temporary management portal access limitations during system updates, occasional notification delivery delays for monitoring alerts, or brief performance fluctuations during infrastructure maintenance activities. API rate limiting might affect high-volume automated operations, while service ticket creation and updates could experience processing delays during high-volume support periods. Backup operations might temporarily impact performance of active systems, particularly for database-intensive workloads. During infrastructure updates or maintenance windows, users might notice slightly increased latency for management operations, temporary feature limitations, or brief service interruptions that are typically communicated through scheduled maintenance notifications.

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