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Is Atlassian Jira Down? Current Status, Outage Reports & User Feedback

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Frequently Asked Questions

Login issues may be caused by credential problems, account status changes, or authentication service disruptions. Verify your username and password are correct, check if your account might be deactivated, and try using alternative authentication methods like SSO or Google login if your organization has them configured.

Performance issues can result from browser caching problems, instance resource limitations, or network constraints. Try clearing your browser cache, access Jira using a different browser, and check if complex JQL queries or dashboard gadgets might be contributing to slowness.

Display inconsistencies may be caused by filter configuration problems, caching issues, or permission restrictions. Verify your filter criteria are correctly set up, try refreshing the board manually, and check if you have visibility permissions for all projects included in your filters.

Editing restrictions can stem from permission limitations, workflow constraints, or field validation failures. Verify you have the appropriate project role and permissions, check if the issue's current status allows the changes you're attempting, and ensure all required fields are properly completed with valid values.

Notification failures may result from email configuration problems, notification scheme settings, or delivery constraints. Check your notification preferences in your Jira profile, verify your email address is correct, and check if notification schemes are properly configured for the relevant projects.

Workflow issues can be caused by transition condition failures, permission restrictions, or configuration problems. Check if the transition has conditions that aren't being met (like required fields), verify you have the necessary permissions for the specific transition, and ensure any required approval or validation steps have been completed.

Attachment problems may be caused by file size limitations, format restrictions, or storage constraints. Verify your file is under the maximum size limit (typically 10-100MB depending on configuration), check if you're using an approved file format, and ensure you have sufficient permissions to add attachments to issues.

Dashboard issues can stem from gadget configuration problems, data access restrictions, or resource limitations. Try refreshing individual gadgets, check if you have permission to all the data sources referenced by the gadgets, and consider simplifying complex dashboards by splitting them into multiple focused ones.

Incident History

Resolved Incidents

We have detected a potential outage for Atlassian Jira.
Started: 2025-07-05 02:51 Resolved: 2025-07-05 03:02

We have detected a potential outage for Atlassian Jira.
Started: 2025-07-05 01:27 Resolved: 2025-07-05 01:40

We have detected a potential outage for Atlassian Jira.
Started: 2025-07-04 23:04 Resolved: 2025-07-04 23:15

About Atlassian Jira

Jira is a project management and issue tracking platform that enables teams to plan, track, and manage work through customizable workflows, reporting, and integrations. The system provides tools for agile development including scrum and kanban boards, bug tracking, feature development, and release management, allowing teams to organize tasks, monitor progress, and collaborate across complex projects with configurable process controls and visibility.

Software development teams use Jira to track user stories, bugs, and technical tasks through development cycles, visualizing work on boards and measuring progress against sprint goals with burndown charts. Product managers leverage Jira to maintain backlogs, prioritize features, and coordinate release planning across multiple teams and dependencies. IT operations departments implement Jira Service Management for handling incident reports, service requests, and change management processes with SLA tracking, while business teams adapt Jira for managing marketing campaigns, HR processes, and general project work using its flexible workflow capabilities.

Users may experience various types of issues when using Jira, including temporary performance slowdowns during high-traffic periods, occasional search indexing delays after bulk updates, or brief unavailability during scheduled maintenance windows. Dashboard and report generation might temporarily impact system performance when processing large datasets. Notification delivery could experience delays during periods of high activity across projects. Integration points with other systems might require reconfiguration after version updates or API changes. During instance upgrades, users might notice temporarily limited functionality for specific features, changes to familiar interfaces requiring adjustment, or delayed processing for automated workflow transitions and webhook delivery to external systems.

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