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Is Fidelity Down? Current Status, Outage Reports & User Feedback

Potential Outage Last checked: 7 minutes ago

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Frequently Asked Questions

Login issues may be caused by credential problems, security measures, or service disruptions. Verify your username and password are correct, check if you need to complete additional security verification steps, and try clearing your browser cache or using a different browser.

Balance display issues can result from data synchronization delays, market data timing, or service disruptions. Try refreshing the page, be aware that some data updates on a delay (especially for mutual funds), and check if logging out and back in refreshes your account information.

Trading functionality issues may be caused by account restrictions, market conditions, or service disruptions. Verify your account has sufficient funds, check if you're attempting to trade during market hours, and ensure you don't have any account limitations or trading restrictions.

Market data issues can stem from data feed problems, browser compatibility, or service disruptions. Try refreshing the page, update your browser to the latest version, and check if other sections of the Fidelity site are loading correctly to isolate the issue.

Platform stability issues may be caused by system requirements, application updates, or service disruptions. Verify your computer meets the minimum system requirements, check for and install any available updates to the application, and try restarting your computer.

Money movement issues can result from verification problems, timing limitations, or service disruptions. Check if your bank account details are correct, be aware of standard processing times for different transfer types, and verify if there are any holds or restrictions on your account.

Performance issues may be caused by high market volatility, network problems, or service disruptions. Try accessing during less busy market hours, check your internet connection stability, and consider using the Fidelity mobile app as an alternative during high-traffic periods.

Document access issues can stem from generation timing, viewer compatibility, or service disruptions. Verify the documents have been generated for your time period, ensure you have appropriate PDF viewing capabilities, and try accessing through a different section of the site or mobile app.

Incident History

Current Incidents

Fidelity Potential Outage

Potential Outage

Started: 2025-07-05 08:51

We have detected a potential outage for Fidelity.

Resolved Incidents

We have detected a potential outage for Fidelity.
Started: 2025-07-05 08:23 Resolved: 2025-07-05 08:36

We have detected a potential outage for Fidelity.
Started: 2025-07-05 07:31 Resolved: 2025-07-05 07:48

We have detected a potential outage for Fidelity.
Started: 2025-07-05 06:38 Resolved: 2025-07-05 07:48

We have detected a potential outage for Fidelity.
Started: 2025-07-05 06:08 Resolved: 2025-07-05 06:20

We have detected a potential outage for Fidelity.
Started: 2025-07-05 03:42 Resolved: 2025-07-05 03:54

We have detected a potential outage for Fidelity.
Started: 2025-07-05 03:15 Resolved: 2025-07-05 03:32

We have detected a potential outage for Fidelity.
Started: 2025-07-05 02:51 Resolved: 2025-07-05 03:00

We have detected a potential outage for Fidelity.
Started: 2025-07-05 01:26 Resolved: 2025-07-05 01:40

We have detected a potential outage for Fidelity.
Started: 2025-07-05 00:52 Resolved: 2025-07-05 01:40

About Fidelity

Fidelity Investments is a financial services company providing brokerage, retirement planning, wealth management, and banking solutions through online platforms and physical branch locations. The company offers trading capabilities for stocks, bonds, mutual funds, ETFs, options, and other securities, alongside comprehensive investment research, financial planning tools, and retirement services for individuals and organizations managing their financial assets.

Individual investors use Fidelity for self-directed investing, retirement account management, and financial planning, taking advantage of its research tools, educational resources, and commission-free trading for stocks and ETFs. Retirement plan participants access Fidelity to manage 401(k) accounts, make investment selections, and track progress toward retirement goals. Financial advisors utilize Fidelity's advisor platforms to manage client portfolios, access research, and perform trading activities, while institutional investors implement Fidelity's professional-grade tools for portfolio management, trading execution, and investment analysis.

Users may encounter various types of issues when using Fidelity's platforms, including temporary login verification challenges, delayed account balance updates after transactions, or occasional slowdowns in order execution during extreme market volatility. Research data and market news might experience refresh delays during high-volume trading sessions. Mobile application synchronization with the desktop platform might occasionally require manual refreshing to display the most current information. Fund transfers between connected accounts could take longer than expected to process during non-business hours or banking holidays. During exceptional market conditions, users might experience queue-based access to high-demand services, temporarily limited functionality for specific features, or additional verification steps for unusual trading patterns.

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