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Is Udemy Down? Current Status, Outage Reports & User Feedback

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Frequently Asked Questions

Login issues may be caused by credential problems, browser cookies, or service disruptions. Verify your email and password are correct, clear your browser cache and cookies, and try using the 'Forgot Password' option if you're uncertain about your credentials.

Video playback issues can result from network bandwidth limitations, browser compatibility, or service disruptions. Try selecting a lower video quality in the player settings, check your internet connection speed, and verify if the problem occurs in different browsers or on the mobile app.

Download failures may be caused by app permissions, storage limitations, or service disruptions. Verify the Udemy app has storage permissions on your device, check if you have sufficient free space, and ensure you're using the official Udemy app which supports offline viewing.

Performance issues can stem from browser extensions, caching problems, or service disruptions. Try disabling browser extensions, clearing your browser cache, and accessing Udemy using the mobile app if the website is problematic (or vice versa).

Resource download issues may be caused by browser download settings, file permissions, or service disruptions. Check your browser's download settings to ensure it's not blocking downloads, verify you have write permissions for your download folder, and try downloading individual resources rather than multiple files simultaneously.

App stability issues can result from outdated versions, device compatibility problems, or service disruptions. Update the Udemy app to the latest version, restart your device, and try reinstalling the app if persistent issues occur.

Course access issues may be caused by account synchronization problems, payment verification issues, or service disruptions. Verify you're logged into the same account used for purchase, check your purchase history in your account settings, and allow some time for recently purchased courses to appear in your library.

Caption issues can stem from player settings, language availability, or service disruptions. Check the caption settings in the video player, verify if captions are available in your preferred language for that specific course, and try toggling captions off and on to refresh the display.

Incident History

Resolved Incidents

We have detected a potential outage for Udemy.
Started: 2025-07-05 20:21 Resolved: 2025-07-05 20:33

We have detected a potential outage for Udemy.
Started: 2025-07-05 19:35 Resolved: 2025-07-05 19:54

We have detected a potential outage for Udemy.
Started: 2025-07-05 18:49 Resolved: 2025-07-05 19:05

We have detected a potential outage for Udemy.
Started: 2025-07-05 17:15 Resolved: 2025-07-05 17:23

We have detected a potential outage for Udemy.
Started: 2025-07-05 17:05 Resolved: 2025-07-05 17:23

We have detected a potential outage for Udemy.
Started: 2025-07-05 11:41 Resolved: 2025-07-05 11:52

About Udemy

Udemy is an online learning marketplace that connects instructors and students through courses covering technical skills, business topics, creative arts, personal development, and many other subjects. The platform enables instructors to create and sell courses with video lectures, downloadable resources, coding exercises, and quizzes, while providing students with lifetime access to purchased content through web and mobile applications with features for tracking progress and completing assignments.

Individuals use Udemy to learn specific skills for career advancement, personal projects, or hobby interests, benefiting from the platform's on-demand structure that allows self-paced learning without fixed schedules. Small business owners and entrepreneurs take courses on marketing, finance, or management to develop practical knowledge for growing their ventures. Corporate training departments implement Udemy for Business to provide employees with access to a curated library of professional development courses, while instructors and subject matter experts use Udemy as a platform to share their knowledge while generating passive income through course sales.

Users may encounter various types of issues when using Udemy, including occasional video streaming buffering during peak usage periods, temporary download limitations for course materials, or brief delays in certificate generation after course completion. Payment processing might sometimes require additional verification steps, particularly for international transactions. Mobile application synchronization with the web platform could experience delays in updating course progress or quiz results. Course content availability might change if instructors update materials or if regional restrictions apply to specific content. During system maintenance windows, users might experience temporary limitations in interactive features like Q&A forums or assignment uploads, or notice delayed responses when contacting instructor support.

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