Report an Issue

Is Ubisoft Connect Down? Current Status, Outage Reports & User Feedback

Operational Last checked: 5 minutes ago

User Reports (Last 12 Hours)

Quick Actions

Report an Issue
Official Website Official Status Page

Related Services

PlayStation Network Operational Epic Games Store Operational Origin Operational League of Legends Operational Battle.net Operational Minecraft Operational

Frequently Asked Questions

Login issues may be caused by credential problems, account verification requirements, or service disruptions. Verify your Ubisoft account credentials are correct, check if two-factor authentication needs to be completed, and try clearing your browser cache or restarting the Ubisoft Connect client.

Download problems can result from network limitations, disk space constraints, or service disruptions. Check your internet connection stability, verify you have sufficient disk space available, and try pausing and resuming the download to establish a new connection to Ubisoft's servers.

This error typically indicates connectivity issues with Ubisoft's online services. Try restarting the Ubisoft Connect client, check your internet connection, and verify your firewall or security software isn't blocking the application's network access.

Game startup issues may be caused by corrupt game files, outdated graphics drivers, or service-related problems. Try verifying your game files through Ubisoft Connect, update your graphics drivers to the latest version, and check if running the game as administrator (on Windows) resolves the issue.

Cloud synchronization problems can stem from connectivity issues, storage limitations, or service disruptions. Verify your internet connection is stable, check if you're reaching cloud storage limits, and try manually initiating a sync through the client settings.

Overlay issues may be caused by compatibility problems, graphics settings, or service disruptions. Verify the overlay is enabled in Ubisoft Connect settings, check if your game is running in compatibility mode, and ensure your graphics drivers are updated to the latest version.

Achievement synchronization failures can result from network connectivity issues, account problems, or service disruptions. Try restarting the Ubisoft Connect client, check your internet connection stability, and verify your account is properly linked to the game platform you're playing on.

Social feature issues can stem from network restrictions, privacy settings, or service disruptions. Check your internet connection allows social features, verify your Ubisoft Connect privacy settings aren't restricting social interactions, and try reinstalling the client if persistent issues occur.

Incident History

Resolved Incidents

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 15:13 Resolved: 2025-07-05 16:55

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 13:32 Resolved: 2025-07-05 13:44

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 12:27 Resolved: 2025-07-05 12:39

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 11:53 Resolved: 2025-07-05 12:39

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 11:15 Resolved: 2025-07-05 11:28

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 11:04 Resolved: 2025-07-05 11:28

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 10:41 Resolved: 2025-07-05 10:53

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 10:09 Resolved: 2025-07-05 10:28

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 09:20 Resolved: 2025-07-05 09:38

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 08:40 Resolved: 2025-07-05 08:55

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 08:01 Resolved: 2025-07-05 08:08

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 07:24 Resolved: 2025-07-05 07:33

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 06:53 Resolved: 2025-07-05 07:33

We have detected a potential outage for Ubisoft Connect.
Started: 2025-07-05 06:09 Resolved: 2025-07-05 06:21

About Ubisoft Connect

Ubisoft Connect is a gaming service that combines game distribution, social features, rewards, and cross-platform progression for Ubisoft games. The platform enables users to purchase, download, and launch Ubisoft titles, while also providing friend lists, chat capabilities, achievement tracking, and a rewards program that offers in-game items and benefits based on player engagement across the Ubisoft ecosystem.

Casual gamers use Ubisoft Connect to purchase and manage their Ubisoft game library, track achievements, and earn Units (the platform's reward currency) that can be redeemed for in-game items and customization options. Competitive players leverage the platform's statistics tracking to monitor their performance in multiplayer titles and compare results with friends through leaderboards. Multi-platform gamers benefit from Ubisoft Connect's cross-progression feature, which synchronizes game saves, unlocked content, and achievements across PC, console, and cloud gaming services, while content creators access the service to capture gameplay from popular Ubisoft franchises for streaming and video content.

Users may experience various types of issues when using Ubisoft Connect, including temporary login authentication problems, intermittent connectivity between the client and Ubisoft servers, or occasional challenges with cross-platform progression synchronization. Game installations might sometimes encounter verification errors requiring repair operations, while reward redemption could experience processing delays during high-traffic periods. Friends list and social features might display outdated information until manually refreshed, and game launches could occasionally fail after operating system updates or with specific hardware configurations. During major game releases or sales events, users might notice slower navigation through the store, delayed download initiations, or temporary limitations on certain platform features to prioritize core functionality.

```